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Terms & Conditions

Effective Date: February 2025

 

This Terms of Service Agreement (the “Agreement”) is between You, the user, and Elevate Training, LLC (“Elevate Training”, “Our” or “We” interchangeably).

 

1. DESCRIPTION OF SERVICES: The Elevate Training brand includes a website, social media platforms, mobile applications, and other distribution platforms (the “Sites”).

 

These Terms are applicable to all users of Elevate Training through its website and its related domains, and sub-domains (individually and collectively the “Website”). These Terms govern your use of the Elevate Training Sites, including all functionalities, features, audio, visual, written media, and user interfaces, and all content associated with, and as provided by Elevate Training (the “Services”).

 

Elevate Training reserves the right to change the terms, conditions, and notices under which the Sites are offered, including but not limited to the charges associated with the use of the Services.

 

2. ACCEPTANCE OF TERMS:  The Services are made available for a limited, personal, non-exclusive, non-commercial use only. The Sites are offered to You conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Sites and Services, as defined below, constitutes your agreement to all such terms, conditions, and notices.

 

Elevate Training has the right, at its sole discretion, to modify, add, or remove any terms or conditions without notice or liability to you. Any changes shall be effective immediately; You may see the most recent changes and version of this Agreement as noted by the date at the top. You agree to review these changes from time to time and agree that any subsequent use by you of the Sites and Services following the changes shall constitute your acceptance of such change.

 

3. REGISTRATION INFORMATION: The Sites are not directed at children under eighteen years of age. By providing information about yourself You are representing that You are eighteen years of age or older OR have a parent/guardian’s approval and supervision if You are 13-18 years old, and that You, or your parent/guardian, is of legal age to form a binding contract, and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction.

 

You agree to (1) provide true, accurate, current, and complete information about yourself as prompted by the registration form available on our Sites; and (2) maintain and promptly update your information to keep it true, accurate, current, and complete.

 

If You provide any information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Elevate Training reserves the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof) at any time.

 

4. USER INFORMATION: You are solely responsible for the information you input or upload to the Sites and Services and represent and warrant that you have the right and authorization to register for the Sites and Services. Elevate Training reserves the right in its sole discretion to decide whether the information you input, or upload is appropriate and complies with the terms of this Agreement, other Elevate Training policies, and applicable laws and regulations.

If you register for the Sites and Services, you will be asked to provide certain information including a valid email address and phone number. You warrant and represent that all such information is current and accurate and will be kept up to date. 

 

5. THIRD-PARTY WEBSITES: The Website may contain links to other third-party websites, as Services are provided through various brand partnerships (the “Linked Sites”). The Linked Sites are not under the control of Elevate Training, and accordingly, Elevate Training is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Elevate Training is providing these links to you only as a convenience. If you would like more information regarding each website’s Privacy Policies and Terms and Conditions, and how they collect and store information, we encourage You to visit their respective websites.

  

6. USER CONDUCT: As a condition of your use of the Sites, you warrant to Elevate Training that you will not use the Sites for any purpose that is unlawful or prohibited by these terms, conditions, and notices. The Services may be used only for lawful purposes relating to streaming and related materials. Elevate Training specifically prohibits any use of the Services, and all users agree not to use the Services, for any purposes other than designated by Elevate Training.

 

You may not use the Sites in any manner that could damage, disable, overburden, or impair the Sites or interfere with any other party’s use and enjoyment of the Sites. You may not send automated queries of any sort to the Sites without express permission in advance from Elevate Training. Similarly, You are not allowed to copy, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of, or modify the Sites in any manner.

 

7. INTELLECTUAL PROPERTY: The Services (including without limitation all programs, compiled binaries, interface layout, interface text, documentation, resources and graphics) are the sole and exclusive property of Elevate Training and are protected by copyright, trademark, and other intellectual property common and statutory laws of the United States and other countries. Elevate Training retains all ownership and intellectual property rights to the Services, content, and materials provided to You through the Services, including all copyrights and any trademarks belonging to Elevate Training and related entities and individuals. The Website content and materials are being provided to You for your individual use only and with a single-user license; this means that You are not allowed or authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the Service or Services materials, electronically or otherwise, for business or commercial use, or in any other way that earns You money, without our prior written permission.

 

7.1 COPYRIGHTED CONSENT: The Sites contain copyrighted material owned by Elevate Training and protected under United States copyright laws, including the Copyright Act of 1976. Any reproduction or unauthorized use shall constitute infringement. Duplicating, recording, modifying, republishing, uploading, posting, distributing, or otherwise sharing materials or information obtained through the Sites is considered stealing and Elevate Training may prosecute such misconduct to the fullest extent permitted by law.

 

7.2 TRADEMARKS, NAMES, LOGOS: All trademarks, names, and logos used on the Sites or delivered via the Services are either owned by Elevate Training or a use right has been granted to Elevate Training. Your use of the Services and Sites does not allow you to infringe those rights or the rights of the third parties that may exist in material contained in the Sites. No license is expressly impliedly granted within or because of your use of the Sites or Services. Without the prior permission of Elevate Training, except in the utilization of our widgets or mobile applications, you agree not to display or use in any manner, any of the trademarks, names, and logos featured on the Sites for which you do not have personal rights.

 

8. LIABILITY OF DISCLAIMER: THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITES MAY INCLUDE INACCURACIES. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ELEVATE TRAINING MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITES AT ANY TIME.

 

ELEVATE TRAINING MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITES FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. ELEVATE TRAINING DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF ELEVATE TRAINING FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ELEVATE TRAINING BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANYWAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITES, WITH THE DELAY OR INABILITY TO USE THE SITES OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITES, OR OTHERWISE ARISING OUT OF THE USE OF THE SITES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ELEVATE TRAINING HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITES, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITES.

 

9. TERMINATION AND ACCESS RESTRICTION: Elevate Training reserves the right, in its sole discretion, to terminate your access to the Sites and the related Services or any portion thereof at any time, without notice.

 

10. PRIVACY POLICY: Elevate Training respects your privacy and permits you to control certain aspects of the treatment of your personal information as set forth in our Privacy Policy. The Privacy Policy is expressly incorporated into this Agreement by this reference

 

11. GOVERNING LAW, DISPUTE RESOLUTION: To the maximum extent permitted by law, this agreement is governed by the Laws of the State of California United States, and you hereby consent to the exclusive jurisdiction and venue of courts in San Diego County, California, United States. In all disputes arising out of or relating to the use of the Sites. All claims and disputes arising under or relating to this Agreement are to be settled by arbitration in the State of California, County of San Diego, before one arbitrator. This arbitration shall proceed solely on an individual basis without the right for any Claims to be arbitrated on a class-action basis or in a purported representative capacity on behalf of others. Claims may not be joined or consolidated unless agreed to in writing by all parties. The arbitration shall be administered under the rules of the American Arbitration Association and shall include a written record of the arbitration hearing. The arbitrator is not empowered to award punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages. Judgment on the Award may be entered in San Diego County, California.

 

Use of the Sites is unauthorized in any jurisdiction that does not give effect to all provisions of this Terms and Conditions of Use Agreement, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Elevate Training as a result of this agreement or use of the Sites. Elevate Training performance of this Agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Elevate Training right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Sites or information provided to or gathered by Elevate Training with respect to such use.

 

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

 

Unless otherwise specified herein, this agreement constitutes the entire agreement between You and Elevate Training with respect to the Sites and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Elevate Training with respect to the Sites. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

 

14. CONTACT: If you have any questions or concerns about this policy or any Services, products, or features, please don’t hesitate to contact us at: Connect@ElevateTraining.com 

Privacy Policy

Last Updated: February 2025

 

1. INTRODUCTION: We at Elevate Training, LLC ("Elevate Training," "We," "Us," or "Our") respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information “You,” the user, provide to Us when You access Our website (“Sites”), purchase Our goods or services, or engage with Us on social media, as well as Your rights to the information We collect.

 

Please read this Privacy Policy carefully. We will alert You to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.

 

1.1 Third-Party Platforms: Some Elevate Training Sites, services, and communications and are hosted in partnerships with third-party platforms. Accordingly, some policies are dictated by Terms of Service and Privacy Policies of those platforms. This Privacy Policy applies only to the Sites, as owned, and operated by Elevate Training.

 

1.2 What This Privacy Policy Does Not Address: This Privacy Policy does not address the data management process and policies of, and information usage policies of, other sites and/or integrations of which the Sites may be linked to or integrated with, or which a Elevate Training service utilizes.

 

2. INFORMATION WE COLLECT: We only collect the personal data that You choose to provide during your engagement with Us. You may elect to not provide any of the below information, but You may not be able to access and/or use Elevate Training Sites, Services, or certain features.

 

2.1 Personal Information: When You sign up to receive any of Our newsletters, respond to a survey, register for a class, or purchase any product or service, You may be required to provide Us with personal information about Yourself, such as Your name, address, email address, and phone number. We do not collect any personal information from Visitors when they use the Websites unless they provide such information voluntarily, such as by registering or sending Us an email or signing up for a newsletter. All information We collect and/or receive under this section is collectively called “Personal Information.”

 

2.2 Order Information: When You place an Order, You must provide Us with certain information about the products and services You are seeking to purchase. Such information is collectively called the “Order Information.”

 

2.3 Billing Information: When You wish to purchase a product or service, You will be required to provide certain information in addition to the Personal Information and Order Information noted above. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the “Billing Information.” Although We will have access to the Billing Information, it will also be collected and processed by Our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use.

 

2.4 Cookies. When You visit the Sites, We send one or more cookie to your computer that uniquely identifies your browser. Most browsers are initially set up to accept cookies, but You can change your browser’s settings to refuse all cookies or to indicate when a cookie is being sent. Cookies may contain account information such but not limited to information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services, and your username and password if You opt in to the automatic login option.  Note that if You choose to decline cookies via your browser, You will have some limitations in using Elevate Training services.

 

2.5 Minor Data: The Services are not intended to be used by minors, and We do not knowingly collect any personal information about children. If You are the parent or guardian of a minor who has provided us with their personal information, You may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

 

3. HOW WE USE YOUR INFORMATION: We may use your contact information for the following purposes:

 

3.1 Communicate: We use your personal information to communicate with you about our products, services, and updates.

 

3.2 Provide Services: We use personal and financial information to process and fulfill your requests and orders. We also may provide this information to third parties in connection with operating and maintain the website, fulfilling your requests for services, processing credit card payments (if applicable), performing business and sales analysis, and offering contests or conducting surveys

 

3.3 Marketing: We may use your personal information to  send marketing communications with your consent. You will receive marketing communications from Us if You have subscribed to receive marketing communications from Us, and You have not opted out of receiving that marketing when You provide us with your email address.

 

3.4 User Experience: We use cookies to improve the quality of our services and enhance user experience by storing preferences and tracking user trends, such as how people use the Sites. We also use other Internet technology, as described above under “Information We Collect.”

 

3.5 Compliance: We disclose personal and other information if We have a good-faith belief that the disclosure is reasonably necessary to comply with the law, legal process or an enforceable government request; to enforce applicable terms of use for our services; to detect, prevent or otherwise address illegal activity, fraud, or security issues; or to protect the property or safety of our users, Elevate Training, or the public as required or permitted by law.

 

3.6 Business Transaction: We may disclose your personal data to third parties in the event We sell or buy business assets, at which point We may disclose your personal data to the prospective seller or buyer as part of the transaction.

 

4. DISCLOSURE OF INFORMATION: We may share your contact information:

  • In response to legal requests or as required by law.

  • With third-party service providers assisting us with operations, such as our POS for receipts etc.

  • In connection with a corporate transaction or restructuring.

  • Abiding by laws and regulations 

 

5. HOW LONG WE KEEP YOUR PERSONAL DATA: We will hold your personal information on our systems only for as long as required to provide You with the services you have requested, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.  In some circumstances (1) You can ask us to delete your data: see ‘Your Choices’ below for further information; or (2) We may anonymize your personal data (so that it can no longer be associated with You) for research or statistical purposes, in which case We may use this information indefinitely without further notice to You.

 

6. YOUR RIGHTS: You have the right to:

 

6.1 Account Review:  If you have an account with Us via our booking platform, You can review, update, and/or correct your account information online by making the appropriate selections or changes. We make good faith efforts to provide You with access to your personal information and the ability to correct the information if it is inaccurate or to delete it at your request (if it is not required to be retained by law or for legitimate business purposes). We require users to reliably identify themselves and the information they wish to access, correct, or remove before processing these requests, and We may decline to process requests that We believe in good faith are unreasonable or unduly burdensome (such as requests that are repetitive, require disproportionate technical effort, jeopardize the privacy of others, or would be impractical to satisfy).

 

6.2 Service Review: You can add, edit, pause, or remove services that You have subscribed to by logging into the Sites.

 

6.3 Deactivate Account: You can deactivate your account with Us at any time by making the appropriate selections. If You deactivate your account and later wish to reopen it and again receive services from Us, You may be required to re-enter your account information and re-subscribe to any services you wish to receive. However, if You deactivate your account, We may retain certain information associated with your account for record keeping. Further, We generally do not remove information that You have made publicly available, and information that has already been provided to third parties as described in this Privacy Policy may be retained by those third parties and will be subject to their policies, and not this Privacy Policy.

 

6.4 Delete Information: You have the right to request that we delete personal information we maintained about You. 

 

6.5 Opt-Out: If We propose to use personal information for any purposes other than those described in this Privacy Policy, We will offer You an effective way to opt out of the use of personal information for those other purposes. We do reserve the right to contact you on matters that We believe in good faith to be urgent or of particular importance even if You opt out from other communications, but these would not include marketing communications. You can exercise that right by contacting us at  Connect@ElevateTraining.com 

 

7. EMAIL NOTICE: When You register to use Elevate Training services or by purchasing any products from a vendor using Elevate Training services, your email will automatically be listed in Elevate Training mailing list, and your phone number will automatically be listed in the Elevate Training messaging list. You will receive welcome information, account information, and other marketing related information related to Elevate Training services and the products you viewed and purchased. 

 

You may choose to opt out of receiving emails from Elevate Training, but if You choose to do so, You may not receive technical support requests, account updates and notifications, product updates, security updates or updates to the Terms of Services of Elevate Training as well as updates to Privacy Policy of Elevate Training.

 

8. FAIR INFORMATION PRACTICES: To be compliant with the Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via in-site notification within seven (7) business days.

 

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

9. CAN SPAM ACT: The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions

  • Process orders and to send information and updates pertaining to orders.

  • Send you additional information related to your product and/or service

  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

 

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.

  • Identify the message as an advertisement in some reasonable way.

  • Include the physical address of our business or site headquarters.

  • Monitor third-party email marketing services for compliance, if one is used.

  • Honor opt-out/unsubscribe requests quickly.

  • Allow users to unsubscribe by using the link at the bottom of each email.

 

10. TO UNSUBSCRIBE: If at any time you would like to unsubscribe from receiving future emails, you can email us at:  Connect@ElevateTraining.com  OR follow the instructions at the bottom of each email.


11. CONTACT INFORMATION: If You have any questions or concerns about this policy or any Elevate Training services products, services, or features, please don’t hesitate to contact us at:  Connect@ElevateTraining.com

Accessibility Statement

We want everyone who visits our website to feel welcome.


While designing and updating our website, we use Web Content Accessibility Guidelines (WCAG) 2.2. These guidelines explain how we can make web content more accessible.

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If you feel that any of our website is not accessible, please get in touch with us right away so that we can make the appropriate changes.

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